Unique "Call & Show" Service makes telephone communication as if face-to-face
With operations in Hong Kong and China, Axisoft Call Center provides a variety of call center outsourcing solutions. We offer inbound and outbound call services for telemarketing, market research, customer service and technical support.
Our call center can be customized to meet your business needs and budgets. We provide services with an experienced management team, well-trained staff and technologies, so that you can have your business running within the shortest period of time. You will then be able to maximize customer satisfaction and investment return. |
| +852 8199 8686 |
| Learn how we can help you reach more customers at lower cost |
|
|
"Call & Show" Service
We are the first that adopts "Call & Show" service in Hong Kong. The service provides a unique communication channel in each inbound and outbound call. It allows call agents to show documents and images to external customers while they are talking on phone. Hence, better interaction and communication is achieved.
While "Call & Show" Service intensively improves sales performance in outbound calls, it also enhances quality and efficiency in inbound call service. It allows call agents to identify callers’ problems on the spot and provide solutions accordingly and efficiently.
Flexible Charging Scheme
We offer flexible charging options to meet your individual needs and budgets. You can enjoy quality inbound and outbound calling services while keeping the cost minimal.
Advanced Phone System
Our call center has a state-of-the-art telephone system, which includes features of Automatic Call Distribution (ACD), Computer Telephony Integration (CTI), Skill-based Routing, Digital Voice Recording, IVR with Speech Recognition, Voice Mail (and voice mail to email), Opt-out List and Remote Support (Web).
Comprehensive Services
We specialize in all forms of inbound and outbound call service. Our outsourcing solutions include telemarketing, market research, customer service, and technical support.
You can read our success stories to learn how enterprises improve business prospects with our customized outsourcing solutions.
|
