Solutions Consultancy, Wealth Management & Private Banking Solutions, IT Outsourcing (ITO), System Development Outsourcing (SDO), Business Process Outsourcing (BPO), Call Center Outsourcing, Technical Support Outsourcing, Lotus Notes Development, Lotus Domino Development, PowerBuilder Development, PowerCenter Development, Business Objects Development, Software Testing, Axisoft Global Services

When clients look for outsourcing vendors, some of them just look for staff recruitment, administration and hosting services. In fact, most of the failures in outsourcing are due to the neglect of the importance of service management.

A shift of concept and mindset is crucial to the success of your outsourcing engagement. In addition to having great staff, what you also need is the management service to build, run, maintain and improve your outsourcing team.

On one side, we've adopted and established industry proven processes and framework to standardize our project team management, including data security control, communication and reporting tools, Web platform (Global Service Platform) for project management and client interaction.

On the other side, each of our service team is managed by a dedicated Axisoft Global Services (AGS) consultant who has rich experience in managing offshore service teams as well as outsourcing projects. At different stage of the outsourcing process, AGS consultant will:

-	Be responsible for assembling a delivery team, setting project priorities and ensuring these priorities are clearly understood by both team members and the clients.
-	Define business deliverables and keep them relevant throughout the project cycle. They will also track benefits, realize quick wins, and motivate critical stakeholders to remain committed.
-	Manage cultural differences and provide training to ensure that the service team possesses the technological expertise, as well as the business, organizational, and risk management skills necessary to deliver the outsourced business benefits as promised.

Axisoft Global Services is not only an outsourcing service, but also an end-to-end valued-added management service. Our service consultants, either in Hong Kong or China, have rich experience in managing outsourcing service teams. With our solid management experience, clients can enjoy quality outsourcing services with International standards with cost reduced by 40% or more.